More about me..


I am a problem solver, an out-of-box thinker, mindful & compassionate, and overall a hard worker. I was born on the East coast, raised in a small coastal town off the Pacific coast in Oregon and currently reside in Portland, Oregon. After earning a B.S. in General Science at Oregon State University, I continued my journey in Pharmaceutical Studies where I earned my second B.S. One turn after the other I ultimately discovered and transitioned into Information Technology with my recent title as an IT Senior Support Technician in the last 5 years for a Managed Service Provider. This experience has afforded me invaluable skills starting at the Help Desk and further migrating to the Infrastructure team. Through my years of experience, I’ve earned a CompTIA Network+ and Cisco CCNA while currently embarking on a path towards attaining a Microsoft AZ104 (Azure Administrator) certification. I have been fortunate to have developed various skills and experienced multiple technologies during my recent tenure as a technician. I’m eager to be a vital contribution within this field and welcome challenges as they come. Please feel free to reach out by email!

Skills / Experience

  • Windows & macOS troubleshooting

    Helpdesk support in various application, networking, and OS configuration and troubleshooting

  • Networking

    Experience with Cisco Routers and Switches, configurations and troubleshooting. Remote Management and Monitoring of nodes via Solarwinds for Cisco Meraki, APC, Cyberpower, & Eaton UPS devices. L2TP VPN connections.

  • Documentation

    Experience in upkeep of documentation via IT Glue

  • PC hardware and peripheral support

  • Infrastructure monitoring, troubleshooting, & support (On-premise & offsite)

  • Microsoft O365 and Azure Administration. Active Directory and Entra ID administration

  • General Telephony and VOIP support. Experience with Shoretel/Mitel an MS Teams

  • Virtualization technologies (VMware)

  • Remote Desktop support

Familiarity with the following platforms